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Website Policy

Privacy

How website inquiry information and optional uploads are collected, used, delivered, and handled.

Last updated: July 18, 2026

Information submitted through the website

Flowers Automotive Recyclers may collect the contact, vehicle, part, powertrain, company, and message details you choose to send through an inquiry form. Depending on the form, this may include your name, phone, email, vehicle location, VIN, title status, vehicle condition, requested part, company information, and logistics details.

Vehicle quote and part request forms may accept optional images or PDFs. Do not upload a title, photo ID, financial information, or another sensitive document.

How information is used

Submitted information is used to review and respond to your request, check the type of service or inventory you asked about, plan a possible vehicle pickup, discuss a business opportunity, and maintain operational records related to the inquiry.

A website request does not guarantee an offer, response time, pickup time, fitment, availability, or warranty approval.

Delivery providers and processors

Form information may be transmitted to the email, form endpoint, webhook, CRM, or other delivery service configured by Flowers. Those services process information under their own terms and security practices. No analytics or advertising service is loaded by this release unless it is separately configured and reviewed.

Uploads, security, and retention

The website limits uploads by file count, size, and type, and rejects unsupported file formats. Reasonable safeguards reduce risk, but no internet transmission or storage system can be guaranteed completely secure.

Inquiry records should be retained only for the period needed to respond, operate the business, meet applicable requirements, and follow the retention settings of configured delivery providers. The business must approve a specific retention period and access policy before launch.

Your choices

You may choose to call or email instead of using a website form. To ask about information you previously submitted, contact Flowers using the details below. Identity verification may be required before a request involving personal information can be completed.

Contact

Flowers Automotive Recyclers
1008 East Crosstown Parkway
Kalamazoo, MI, USA
269-888-2512
info@flowersautomotive.com